Photo of the whole room, Bed in Dukes The Palm, a Royal Hideaway Hotel

Dukes The Palm, a Royal Hideaway Hotel

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Wat gasten zeggen

Breakfast, Bed in Dukes The Palm, a Royal Hideaway Hotel

Beautiful hotel, amazing buffet restaurant! Lovely friendly staff.

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Guy

juni 2025

Lounge or bar in Dukes The Palm, a Royal Hideaway Hotel

The staff at the hotel were very friendly, their attentiveness really stands out from other hotels. Credits to Masud and Ayas who dealt with my complaint professionally. They both carefully listened to my complaint, came to see the room and took pictures of the issues raised. By the morning they changed my room to a very nice room, upgraded free of charge. They even put up a flower display for my wife and baby, which they loved! Thank you Masud and Ayas...you made a horrible initial experience into a very positive one!

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Mohammed

januari 2025

Restaurant/places to eat in Dukes The Palm, a Royal Hideaway Hotel

The “royal” style of the hotel is very cozy. The room we got was huge and well equipped. We also very appreciate that we got the room earlier. Infinity pool has spectacular sunset with the Marina skyline background.

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Tomáš

maart 2025

Lounge or bar in Dukes The Palm, a Royal Hideaway Hotel

The team at this absolutely gorgeous hotel were outstanding. We were treated like royalty! They honestly could not have done anything more for us. Everything was luxurious, so clean and so comfortable. The selection of food at breakfast was amazing! The hotel has its own private beach, an infinity pool, an indoor pool and a gym. They have everything a family, a couple, a group of friends, or seniors could wish for. They gave us great advice on trips and, simply, took care to our every need (as well as things we didn’t know we needed). I would give this hotel my highest recommendation!

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Niamh

november 2024

Lounge or bar in Dukes The Palm, a Royal Hideaway Hotel

This hotel and the experience exceeded any possible expectations and more. Particularly the staff in every department went above and beyond anything we could have imagined. We even extended our stay from 7 days to 15. And we will be coming back very soon.

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Vanessa

juli 2025

Lobby or reception in Dukes The Palm, a Royal Hideaway Hotel

Everything in the hotel was wonderful, the staff were friendly and all the services were provided. My thanks go to the receptionist Jane, who dealt well with the customer

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Isa

juni 2024

Restaurant/places to eat in Dukes The Palm, a Royal Hideaway Hotel

Checking in was fast and with good room on 17 floor but we were expecting more info to get from the agent (about facilities). For example to have an option for breakfast on 15floor (which was recommended by Linn during our dinner because of nice view). The products in the washroom was ELEMIS brand. We watched EURO games in the bar. The cocktails was great and staff were very nice. Facilities (beach/infinity pool with Marina View/Lazy River) recommended for couples, family. Food was nice and the staff were friendly. We met Linn during dinner and he was very friendly with us and explained more info about the hotel than we get from agent during check in))

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Maryna

juli 2024

Property building in Dukes The Palm, a Royal Hideaway Hotel

The hotel it’s self it very nice. The staff are helpful and friendly. Facilities are good, breakfast has a large choice of food available.

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Ellie

juni 2025

Property building in Dukes The Palm, a Royal Hideaway Hotel

The staff made this property 5 stars especially James, Stephen (the door man) and Elima, Aung, Pyae and Priya (in the breakfast room/restaurant). The breakfast and pools were fabulous.

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Eimear

december 2024

Restaurant/places to eat in Dukes The Palm, a Royal Hideaway Hotel

Clean hotel & rooms cleaned daily with fresh towels & water, really friendly & helpful staff (reception, pool area, security & restaurant staff - they were all lovely!) easy check in & check out process, great views from the swimming pool & gym, gym is open 24/7, good temperature of pool, the lazy river was lovely & relaxing, sun beds always available as well as parasols, delicious & varied food at all meal times, Kyber Indian restaurant was delicious! Shopping mall opposite hotel which had Waitrose, coffee shops etc which was handy & only 30 mins in a Uber to the Dubai Mall & Burj (always easy getting an Uber!)

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Beth

februari 2024

Reserveer

Photo of the whole room, Bed in Dukes The Palm, a Royal Hideaway Hotel